Are you an LLM? Read llms.txt for a summary of the docs, or llms-full.txt for the full context.
Skip to content

Missing sUSD from the sUSD to SNX Conversion

Last updated: Jul 2, 2026

Following the deprecation of sUSD under SIP-423, some users may have held sUSD within LP positions or other deposit contracts at the time of the snapshot.

As these positions may not have been included automatically in the sUSD snapshot, eligible users may be able to have their missing sUSD reviewed for inclusion in the sUSD to SNX conversion process.

This page explains how to contact Support to begin the review process.

Eligibility Requirement

You may be eligible if:

  • You held sUSD in:
    • LP positions containing sUSD
    • The sUSD Pre-Deposit Contract
    • Other deposit contracts or positions containing sUSD
  • Your position existed before the June 26th, 2026 snapshot date.

Eligibility is determined by Support following manual review.

What You Will Need to Do

1. Contact Support

Open a Support ticket and request to speak with a Support agent.

Please include:

  • Your wallet address
  • The network used
  • The LP protocol or platform in which you may have deposited
  • The pool or vault name
  • Any relevant transaction hashes, if available

2. Position Review

Support will review:

  • Your position or deposit
  • The underlying sUSD amount
  • Snapshot eligibility
  • Conversion eligibility
  • Whether any additional action is required

3. Confirmation

Once reviewed, Support will confirm whether your position is eligible for inclusion in the sUSD to SNX conversion process.

For LP Positions

For those with LP positions, Support will also explain how any non-sUSD assets held within the pool will be handled.

If your position is approved, Support will instruct you to transfer your LP tokens to the Synthetix Treasury wallet address:

0xebAC8Fc8752A267A36cE683A867000F69Fd0e73d

After completing the transfer, reply to your Support ticket with:

  • Your transaction hash (TX ID)

Support will then process the underlying assets and include the eligible sUSD value in the sUSD to SNX conversion process.

Important Information

Eligible positions entering the sUSD to SNX conversion process will be subject to:

  • Conversion ratio: 1 sUSD = 4 SNX
  • Lock period: June 26th, 2026 to June 26th, 2027
  • Vesting period begins: June 26th, 2027
  • Claim window opens: June 26th, 2027

Please see 420 Legacy Staking for additional information regarding vesting and claim requirements.

What Happens Next

If your position is determined to be eligible:

  • The underlying sUSD value will enter the sUSD to SNX conversion process.
  • Your position will appear in the sUSD Retirement Dashboard. Please allow time for the dashboard to update.
  • The applicable lock and vesting periods will apply.
  • Any other assets due to you may take up to 4 weeks to be returned to your wallet.

Notes

  • Eligibility is determined following manual review.
  • Additional information may be requested during the review process.
  • Processing times may vary depending on the complexity of the position.
  • Not all positions may be eligible for inclusion in the sUSD to SNX conversion process.